Privacy Policy

Last Updated: October 18, 2025

Introduction

Val Build ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Val Build cloud service (the "Service"). Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the Service.

Information We Collect

We collect information that you provide directly to us, information we obtain automatically when you use our Service, and information from third-party sources. The types of information we may collect include:

  • Account Information: Name, email address, password, and other registration information

  • Profile Information: Additional information you choose to provide in your user profile

  • Content Data: Content, files, and data you upload, create, or manage through the Service

  • Payment Information: Billing details and payment card information (processed securely by our payment processors)

  • Usage Information: Information about how you use the Service, including access times, pages viewed, and features used

  • Device Information: Information about the device you use to access the Service, including IP address, browser type, operating system, and device identifiers

  • Communications: Information from your communications with us, including customer support inquiries and feedback

How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve the Service

  • Process transactions and send related information, including confirmations and invoices

  • Send technical notices, security alerts, and support messages

  • Respond to your comments, questions, and customer service requests

  • Communicate with you about products, services, offers, and events

  • Monitor and analyze trends, usage, and activities in connection with the Service

  • Detect, investigate, and prevent fraudulent transactions and other illegal activities

  • Personalize and improve your experience with the Service

  • Comply with legal obligations and enforce our Terms and Conditions

Sharing of Your Information

We may share your information in the following circumstances:

  • Service Providers: With third-party vendors, consultants, and service providers who perform services on our behalf

  • Business Transfers: In connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business

  • Legal Requirements: When required by law or to respond to legal process, or to protect the rights, property, and safety of Val Build, our users, or others

  • With Your Consent: When you direct us to share your information with third parties

  • Aggregated or De-identified Information: We may share aggregated or de-identified information that cannot reasonably be used to identify you

We do not sell your personal information to third parties.

Data Security

We implement appropriate technical and organizational measures designed to protect your information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Encryption of data in transit and at rest

  • Regular security assessments and audits

  • Access controls and authentication mechanisms

  • Secure backup and disaster recovery procedures

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee its absolute security.

Data Retention

We retain your information for as long as necessary to provide the Service, comply with our legal obligations, resolve disputes, and enforce our agreements. When we no longer need your information, we will securely delete or anonymize it. The retention period may vary depending on:

  • The nature of the information and why we collected it

  • Legal and regulatory requirements

  • Whether you have an active account with us

  • Our legitimate business interests, such as fraud prevention

Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

  • Access: Request access to the personal information we hold about you

  • Correction: Request correction of inaccurate or incomplete information

  • Deletion: Request deletion of your personal information

  • Portability: Request a copy of your information in a structured, machine-readable format

  • Objection: Object to our processing of your information

  • Restriction: Request restriction of processing of your information

  • Withdraw Consent: Withdraw your consent to our processing of your information

To exercise these rights, please contact us at freekh@gmail.com. We will respond to your request within the timeframe required by applicable law.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect information about your browsing activities and to provide certain features. Cookies are small data files stored on your device. You can control cookies through your browser settings, but disabling cookies may affect your ability to use certain features of the Service.

We use the following types of cookies:

  • Essential Cookies: Required for the Service to function properly

  • Analytics Cookies: Help us understand how users interact with the Service

  • Functional Cookies: Enable enhanced functionality and personalization

  • Advertising Cookies: Used to deliver relevant advertisements

Third-Party Services

The Service may contain links to third-party websites, applications, or services that are not operated by us. This Privacy Policy does not apply to these third-party services. We encourage you to review the privacy policies of any third-party services before providing them with your information.

International Data Transfers

Your information may be transferred to, and processed in, countries other than the country in which you reside. These countries may have data protection laws that are different from the laws of your country. We take appropriate safeguards to ensure that your information remains protected in accordance with this Privacy Policy, including using standard contractual clauses approved by relevant authorities.

Children's Privacy

The Service is not intended for children under the age of 13 (or the applicable age of consent in your jurisdiction). We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately, and we will take steps to delete such information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated Privacy Policy on our website and updating the "Last Updated" date. Your continued use of the Service after changes become effective constitutes your acceptance of the revised Privacy Policy.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:

Val Build

Email: freekh@gmail.com

Legal Basis for Processing (EEA/UK Users)

If you are located in the European Economic Area (EEA) or United Kingdom (UK), our legal basis for collecting and using your personal information depends on the specific information and context:

  • Contract Performance: Processing necessary to provide the Service

  • Consent: Where you have provided consent for specific purposes

  • Legitimate Interests: For our legitimate business interests, such as improving the Service

  • Legal Obligation: Where processing is required by law

California Privacy Rights

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

  • Right to Know: Request information about the categories and specific pieces of personal information we have collected

  • Right to Delete: Request deletion of your personal information

  • Right to Opt-Out: Opt-out of the sale of your personal information (note: we do not sell personal information)

  • Right to Non-Discrimination: Not receive discriminatory treatment for exercising your privacy rights

To exercise these rights, contact us at freekh@gmail.com. We will verify your identity before processing your request.